Shipping and delivery policy

We provide delivery service within the Kingdom of Saudi Arabia through Aramex, one of the best shipping companies in the region. We guarantee the speed, safety and quality of delivery, and we follow up with you on the status of your orders until they reach your hands.

Delivery Charge

The delivery fee is fixed and is 20 riyals for any number of products or weight.

Delivery time

Delivery time ranges from 1 to 3 working days, depending on the city. We do our best to send your orders as quickly as possible, but delays may occur due to circumstances beyond our control, such as holidays, weather conditions, etc.

order tracking

After completing your purchase, you will receive a text message or email containing the tracking number of your order. You can use this number to visit the Aramex website and check the location of your order and the expected delivery date.

exchange or return products

If the product you received does not match its description on our website, has a manufacturing defect, or changes your mind about it, you can exchange or return it within 14 days from the date of receipt, provided that the product is in its original condition and unused. Please contact our customer service to send the product to our address and get a refund.

If you have any other questions regarding the shipping and delivery policy, please contact customer service at no

+00966555046812

or by emailing itsfiesta@itsfiesta.com